Return Policy

Returns

We do not offer Refunds. Store Credit/Gift Card will be issued for the cost of the item only.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a store credit/gift card. For online orders, this is 30 days after you have received it.

To be eligible for a return, your item must be unused, unworn, with tags attached and in the same condition that you received it. If it is an item that came in special packaging, it must still be in the packaging. 

DAMAGED ITEMS MUST BE REPORTED WITHIN 3 DAYS OF BEING DELIVERED.

We cannot accommodate requests for exchanges. Once we receive the returned items back, we will issue a store credit. This will come to either your e-mail or phone number associated with your order. (Check your junk folder if it doesn't show up). You can then add the new item(s) to your cart and check out. Be sure to enter your code that was sent to you at checkout.

You will be responsible for paying any shipping costs for returning your item, AND purchasing the new item(s) that you need. We do not have markups in our items to cover shipping charges.


Non-returnable items:

  • Face Masks
  • Gift cards
  • SALE ITEMS. Any item listed under the "Sale Tab" or discounted 50% or more.
  • Some health and personal care items
  • Bath Products (SOAP, BATH BOMBS)
  • Seasonal Items (Christmas, Valentine's Day, Halloween, Thanksgiving Etc.)
  • Bodysuits


To complete your return, we require a receipt or some type of proof of purchase.

Sale items (Discount of 50% or more) cannot be returned.

Shipping
To return your product, you should mail your product to:

Returns-Sassy & Southern Boutique
6298 Veterans Parkway
Suite 2H
Columbus, Georgia
31909
INCLUDE YOUR RECEIPT or something on the inside of the package with your name or order number. Just some way to identify you :)

If this was a local pick-up or you are local and can return at the designated area, you may also return it to the same location that you picked it up for no fees or charges.

You will be responsible for paying for your own shipping costs for returning your item.